Hero Mobility CleanPrivacy Policy
This policy explains what information Hero Mobility Clean collects, why we collect it, and what we do with it. Last updated October 29, 2026.
Who we are
Hero Mobility Clean provides on site cleaning and sanitizing of wheelchairs, walkers, 3-in-1’s, shower chairs and other durable medical equipment for facilities and individuals in Central Florida.
What we collect
We only collect what we need to quote and perform the work:
- When you request a quote: your name, your facility or organization, your role, email address, phone number, and details about the equipment you want cleaned.
- When we perform a service: the facility name, the date of service, and a record of the items cleaned.
- Automatically, when you visit this site: standard technical information such as your browser type, device type, approximate region, and the pages you viewed.
What we do not collect
We do not collect resident or patient names, medical records, health information, or any protected health information. Our service logs record equipment, not people. We never photograph residents or their rooms.
How we use your information
To respond to your inquiry, prepare a quote, schedule and perform the service, provide you with a service log, invoice you, and keep our own business records. We may contact you about your request or an existing service. We do not send marketing email to people who have not asked for it.
What we never do
We do not sell your information. We do not rent or trade it. We do not share it with advertisers or data brokers.
Who we share it with
Only the service providers we need to run the business, and only to the extent they need it: our website host, our form and email providers, our scheduling and invoicing tools, and our accountant. These providers are bound to handle the information on our behalf. We may also disclose information where the law requires it.
Cookies and analytics
This site uses cookies to make the site work and to understand which pages people visit. You can block or delete cookies in your browser settings; parts of the site may not work as well if you do.
How long we keep it
We keep quote inquiries and service records for as long as needed to run the business and meet tax and record keeping obligations, then delete them.
Your choices
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. You may also ask us to stop contacting you at any time. Contact us using the details below and we will respond within a reasonable time.
Children
This site is intended for businesses and adults. We do not knowingly collect information from children.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact us
Questions about this policy or about information we hold? Contact Hero Mobility Clean at [ADD EMAIL ADDRESS] or [ADD PHONE NUMBER], Central Florida.